Work flow Management
overview
Our approach on Work Flow Management?
Our workflow management tools are designed for power, flexibility, and bringing process agility. Designing automated workflow processes was never this simple. You can connect tasks to create a custom workflow that streamlines your business process while replacing manual steps with powerful automation.
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Years experience
200+
Certified experts
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End user satisfaction
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Global reach
024/7
Service desk
Our Work flow management solutions will help you succeed. Let’s get started
Solutions
Our Work Flow Management Solutions Include
Create work flows
- Create single, group or multi-tiered approvals
- Run sequential flows
- Set up reminders
- Create child processes
- Create simple or complex business rules
- Assign tasks and approvals
- Collaborate on tasks and requests
In-built Ticket Management System
- Auto movement of tickets
- Define business rules
- Real time Ticket status
- Ticket wise average handling time
- SLA Management and Auto mailers
- Dispositions of tickets
Project Management tool
- User creation
- Task/Project creation and mapping with Target Average Handling time
- Reports and Analytics
- Time and Motion study
- Agent wise Productivity hours/Non-productivity hours
Benefits
Our Work flow management supports every business with its wide spread benefits
Why do we need emails when you can define amazing work flows and rules just by embracing Clay Tech WFM solutions