A unified environment for creating and releasing conversational chatbots with no code.
- Engage – Communicate with site visitors in a proactive manner by using unique chatbot greetings. Use the traffic to your website to your advantage.
- Nurture – Motivate buyers to buy more by suggesting complementary products or services.
- Qualify – Get leads automatically generated and qualified. Reduce the length of the sales cycle by instantly sending qualified leads to your sales team.
- Convert – Allow your consumers to effortlessly make purchases, place orders, and set up appointments using Clay chatbot.
A Pioneer in Conversational Business
- Offer users purchasing advice and product suggestions at the appropriate stage of the purchasing process to promote improved shopping experiences and boost conversion rates.
- Explore – Using conversational product discovery, enable users to find exactly what they’re looking for.
- Make a choice – Share recommendations that are specially crafted based on prior purchase behaviour and user interests.
- Payment – Facilitate quicker checkout with in-chat payment solutions that work seamlessly.
- Prompt assistance – Provide outstanding post-purchase assistance to increase repeat business and client loyalty.
- Re-engage – Utilize Proactive Messaging to send customised messages to the right customers at the right time.
- Don’t wait for customers to get in touch with you. Make your users’ interaction with your brand even more enjoyable by proactively informing them of all they need to know.
- Based on their activity or idleness, send your users customised notifications.
- Send users updates on orders, payments, and other topics to keep them updated.
- Recover abandoned carts by providing alluring deals and discounts
- Observe user preferences beyond keyword searches, even for the most difficult questions.
- To assist customers in making decisions more quickly, offer simple product comparisons and reviews.
- Web, app, and messaging chat-based customer support employing a hybrid AI and live agent system
- With enterprise smart skills that are driven by industry, you’ll never again leave a customer waiting.
- Advanced NLU, training data, and domain-specific models are all included in smart skills so that your team never needs to start from scratch again.
- 70% of consumer inquiries were completely answered for a global automobile company.
- An industry-leading automobile firm saw a 70% increase in consumer involvement
- Give users the freedom to create chat flows from scratch internally, independent of ClayTech Chatbot.
WhatsApp Trigger NotificationsRich media and interactive message templates
- Rich media and interactive message templates, such as product catalogues, lists, and reply buttons, can improve campaign performance.
- Send non-transactional messages to re-engage customers and proactive messages to provide fresh discounts and offers, back-in-stock advisories, pending cart notifications, and more.
- Follow campaign performance metrics like the number of messages sent, delivered, and read.
Increases in conversion ratesIncreasing conversion rates through user attention.
- Increasing conversion rates through user attention.
- Brands must develop campaigns that appeal to their users’ needs and pique their attention at the appropriate time in order to deliver a greater purchasing experience.
- To create customised campaigns that generate the maximum engagement, add an additional layer of personalization based on user information and previous user behaviour.
- Customers can respond to such efforts and make impulsive purchases that increase conversions by enabling two-way contact.
Personalised Buying AdviceProvide advice and buying ideas to assist customers
- Don’t limit your website to just having a “search” button; instead, use Conversational Commerce to help consumers find the right products more quickly. By asking the appropriate questions in the most natural and non-intrusive way possible, ClayTech Chatbot’s Conversational Commerce chatbot learns about user needs and preferences.
- Share individualised advice based on your preferences for text, colour, and more.
- Provide advice and buying ideas to assist customers in making the best decision.
- Show user-verified testimonials to support purchasing decisions.
Boost Average Order ValueTimely and pertinent addition
- To raise average cart value and foster customer satisfaction, use purchase history and previous user reviews to propose the appropriate add-ons at the appropriate moment.
- Contextual suggestions based on previous purchases and user feedback
- Timely and pertinent addition
- encourage repeat business and greater client loyalty
Use WhatsApp Commerce to accelerate transactions.Brands can communicate with every consumer
- With the help of ClayTech Bot WhatsApp chatbot, businesses can effortlessly sell goods on WhatsApp thanks to a full e-commerce solution.
- Brands can communicate with every consumer on WhatsApp using our chatbot and offer them individualised advice and product recommendations.
- The WhatsApp Chatbot accurately spots possibilities to up-sell and cross-sell the right products during the chat.
- A customer can see the products, put them in their shopping basket, and then check out.
Integrate your current CX tools and use them to power complete customer journeys.We offer low-code out of the box connections
- We offer low-code out of the box connections to seamlessly link your bot within your existing CX ecosystem, whether it be your CRM, ticketing system, live agent software, or a custom CX solution.
- Utilize live agent chat connections like Zendesk Sunshine Conversations, Freshdesk, Salesforce, and others to escalate conversations from AI to agents.
- Ticket sync automatically with your CRM systems, such as Zoho, Zendesk, and Salesforce
- Utilizing CMS like Shopify, Magento, etc. customer data integrations, hyper-personalize discussions.