Solutions

Clay DMS includes

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  Distribution management

  Ensure a seamless management, movement and monitoring of your products from one channel to another – primary, secondary (distributor) and tertiary channels (sub-partners and dealers).

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  New Orders

  A holistic Order Management module to initiate order requests for more inventory by all the channel partners. A Controlled access to all the channel partners in order to view the product wise inventory status with the help of real time buffer stock status and re-order points change and early alarms and notifications to have a better control over the supply chain.

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  Supply Chain

  Track every movement of inventory from/to distributors   or multiple warehouses network accomplices. Buffer stock management with early alarms to ensure Inventory optimisation.

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  Service Handling

  Complaint Management system for all interactions between distributors and dealers. Get SLA management for each complaint types with disposition of complaint type on ticket closure to determine reports like “Controllable vs Uncontrollable”

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  Damage and Returns

  An extensive module on the secondary and tertiary channel DMS (Distributors or sub-distributors) on how a return for damaged inventory is being reported. It allows you to select the right disposition while reporting the eturn, upload the image of the damaged product and put your remarks. On the other hand, the admin can view the returns raised at all levels. This helps in identifying the root cause and monitoring the distributors warehouse hygiene.

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  Marketing

  Create schemes for your distributors for more sales. Distributors have the visibility of the schemes provided by the national supplier and can choose the scheme which needs to be applied on his order in case of multiple schemes. One can create custom campaigns like distributors can create Discounts and Schemes for a category of products or each product, basis of amount, basis of city, state, quantity of purchase etc.

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  Enterprise Mobility

  Admin can create Sales personnel Route Plan. Beat route can be planned on a monthly, weekly or daily basis even for the entire year. With the help of the sales force app, sales personnel will have distributor wise product wise order requisition form to raise PO on behalf of the distributor while on the move. Salesman tracking and touch point verification via Geolocation and Google Places APIs. Auto alarms on distributor wise buffer meets, route plans and new incentive plans.

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  Advanced Reports

  Get advanced and drill down reports on Sales performance, Campaign performance report to hit the right product to the right audience at the right time, calibrate the cases, work on the controllable and further perform training to the FTEs to avoid reoccurrence, Top Distributors, SLAs, real time inventory across all channels, New Orders, Top products, Product wise distributor wise top returns etc.

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  API integrations

  If you already have an application in place for PO and Billing with distributor creation features, Clay DMS allows you not to create them all over again and bring redundancy in the system. The data will flow from your app to Clay DMS through APIs- The List of Inventory (SKUs/Products) will appear with proper categorisation in the DMS (via your app). Also, You would get CSV based import or export options to save time and increase productivity.