overview
Our BPO Seat Leasing Services
For your business operations at a negligible capital expense. The most moderate approach to kick your activity off in as right on time as 24 hours.
Clay Tech Seat Lease is the one of the rising seat-leasing aggregators in Delhi, India. Our customers are occupied with the business of Business Process Outsourcing (BPO), back-office task, IT and contact centers. Our business model is easy and simple– we help you locate that perfect office space that coordinates your necessities and administration prerequisites.
Our perceiving team works steadily with you to guarantee the space you needed will satisfy your desires. So, we help you locate that ideal space for your business. You reveal to us what you need, we will discover it for you. The personnel behind BPO Seat Lease has been in a similar business you are in. Your worries are just the same old thing new to us. We’ve experienced different issues concerning an office and co-area. We recognize what you are experiencing, so it bodes well for you to tap us with your necessities.
- Prime Locations – We have an amazing workplace for you in the heart of the country, New Delhi. The location “Okhla, Phase – 1” is one of the mainstays of our proposition as it connects with the entire Delhi – NCR very seamlessly We offer, both premium and moderate spaces for thrifty customers.
- Business Support – Setting up your office space and make it prepared for activity is only the start. We even make it simpler with our business bolster administrative skills, for a fee
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Solutions
Our Seat Leasing Services Include
Our offices will represent itself with no issue. Our staffs are all around prepared to address your necessities. Here are a portion of the highlights of our offices.- We have a wide cluster of office determinations. We offer custom made workplaces, complete with universal standard seat-per-area proportion just as cabling and cooling system.
- We offer boundless alternatives as far as fenced in area, exclusive areas, private office, meeting rooms, and so on. In case you are seeking something else, we will guarantee its incorporated into the bundle.
Benefits
Our Seat Leasing Service Benefits
250
Staffs across worldwide
2500
Satisfied clients
15
Years in the industry
275
Projects
VIDEOS
Key Success Factors
4 words for these guys - Affordable, Professional, Secure and Stable
ALAN FORTE
overview
Our approach towards Contact Center
We have positioned ourselves as an emerging leader in the space of Contact Center. Clay Tech is recognized as one of the fastest growing companies in the space of Contact Center.
Today, the world markets have developed to be very industry, process and fragment particular, and there has been a noteworthy move from the underlying days of business process services that was generally less complex. Clients now expect business process services suppliers to convey best-in-class operations, and additionally the change required with a specific end goal to be the best in their separate ventures. It’s not any more about operational measurements and SLAs alone, it’s about end-to-end process measurements and business results.
At Clay Tech, we comprehend this changing need of clients, and our point is to amuse you through a blend of operational perfection, industry mastery and change abilities. The operational greatness originates from our experience of banding together with different worldwide customers throughout the years, and the business ability depends on our concentration in select industry verticals at Clay Tech.
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Our Contact Center will help you succeed. Let’s get started
Solutions
Our Contact Center Include
Customer care
Allows you build strong relationships by delivering a customized, multichannel customer experience. Giving extraordinary customer care encourages you construct connections that enhance customer satisfaction, support reliability, and spur income development. Give Clay Tech a chance to enable you to convey a customized, multichannel customer experience that meets your customer care and business objectives while bringing down your service management costs.
Technical support
Multi-channel users and technical support solutions for an expansive range of products and services.
Our multi-layered technical support team helps offering customized and most advanced service management solution to everybody from new clients with routine inquiries to IT experts requiring propelled technical support help from engineers with profound experience and propelled accreditations.
Our Support Team
Our experienced leaders understand this line of business and that’s why they always ensure to stay ahead of the game. In order to ensure a seamless operation, our ecosystem is designed in an extremely planned way to handle any project. Our business operations are backed up by teams like quality and assurance, work flow management and MIS, Product and process training, communication training, subject matter experts, IT, managers and leaders
Chat
Having the correct chat specialists can represent the moment of truth for any chat session. Give clients the talk encounter they expect.Clay Tech’s Chat Agent Solution conveys the chat engagement services your clients request, with the operational help and versatility your organization needs.
Customer support Tools (CST)
We are the pioneers of some of the greatest customer support tools like Ticket Management System, Work Flow Management, Reporting software, Knowledge Management System and BI tools to give you Dashboard and Analytics based on your client’s KPIs on a real time basis
Competency and Compliance
Systemic Approach to Standardize & improve an organization’s Business Processes, includes set of coordinated tasks and activities, conducted by people, that will lead to accomplishing Functional & organizational goal.
Benefits
Our Contact Center supports every business with its wide spread benefits
“The services provided by Clay Tech have been exceptional, in terms of customer experience. There have been multiple yet different issues with my previous telecom subscribers, however, I am thankful for not having to face these issues with Clay”
said David Liff – Customer
overview
What is Contact Center as a Service?
With the help of CCaaS, companies can be more flexible and agile, and pay less for assets whose usage may vary during peak loads versus low-demand loads. In this model, we provide software subscriptions (software as a service) to end users. CCaaS enables companies to enlist a pay-as-you-go model to get the resources they need as demand increases or decreases.
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Solutions
Our Contact Center as a Service Include
Full Avaya-based functionality
Avaya Cloud Contact Center supports all standard Avaya Elite ACD features, including skills based routing, enhanced transfer and conference, and CMS Supervisor.
Multi-tenancy for greater flexibility
Avaya Cloud Contact Center provides native multi-tenancy with regular feature updates to pay for what you use.
100% browser-based
Avaya Cloud Contact Center runs from any browser and requires only one-X® Agent be downloaded before use
Enhanced security
The Avaya cloud platform is designed to operate with heightened security in the shared infrastructure of the public cloud.
Deployment flexibility
Transition to the cloud faster with a choice of deployment options. Whether you start with only a few agents in a single process, a single location, or your complete operation, Avaya has you covered.
100% call recording
Say goodbye to third-party call recording fees. Avaya true cloud-based, dual-channel recording captures customer contacts in their entirety, including the initial IVR experience, hold time, customer-agent interactions and any subsequent transfers and conferences.
Intelligent voice response (IVR)
DTMF and uncommonly accurate speech-based IVR with patented technology can enhance customer satisfaction and increase contact center productivity by helping greatly improve containment rates and reduce opt outs.
Benefits
Our Contact Center as a Service supports every business with its wide spread benefits
Our contact center executives are loving this product