“The services provided by Clay Tech have been exceptional, in terms of customer experience. There have been multiple yet different issues with my previous telecom subscribers, however, I am thankful for not having to face these issues with Clay” – said Brandon Ferrante – CEO, PicCell Wireless
The various services offered are the same as any other company, though the quality is ‘Exceeding expectations’ and will give any customer a WOW experience.
Our competencies define our existence in the space of BPO services: –
Training – Learning and Development, Research and Development, Process and Voice and Accent training.
Quality – Strategic Quality team, Transactional Quality team
Operations –Multi channel customer support – Chat, Voice, Email
Talent Hunt – Voice and non-voice assessments to gauge FTEs
WFM – Generate client wise KPI based dashboards
Infrastructure –Fully equipped to handle logistical issues or challenges
“A friend was travelling to the States last month, and sought suggestions – I recommended Clay. He paid heed and did not face a single issue during his entire trip. He has since then recommended Clay to loads of his friends. A part of my family is settled abroad and have used more than 3 different companies but could only remain loyal to Clay” – said John Dright (customer
“I would like to share a personal experience here – last month, I was alone at home and I believe I saw something and like any other human I wanted to speak
with somebody as I was scared out of my wits, but since there was no network, I tried and tried but all in vain. That day I realized how important your phone can be and immediately switched to a better provider, who will have my back at all times. The only time I will now make a switch is when I find something better than what I have, don’t think it will happen in this lifetime J” – said Rea Floah (user)
So, Clay it is!